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Account billing ​

Billing in Cash Runway is per account. An account owns your seats and one subscription — a Personal account is a single seat; a Team account bills every seat to one card. Everything billing-related lives on one page, managed by the account owner.

Open it from Settings → Account → Billing.

Owner-only

Billing is the account owner's responsibility. Admins can manage seats and invites, but only the owner sees and changes billing. A non-owner who opens the page sees a short "owner-only" notice instead.

Seat bill breakdown ​

The top section lists every seat on the account with its plan and per-seat monthly price, then totals them into your monthly bill:

  • Member — who holds the seat (a Personal account shows a single Seat row).
  • Plan — the seat's plan: Free, Pocket, Wallet, Vault, or Reserve. Free seats are billed $0.
  • Per month — the per-seat price for that plan.
  • Account total — the sum of every seat, billed monthly.

The figures show the plan you are actually billed for. If a seat was recently downgraded, it keeps billing at the old (higher) plan until its grace window closes, then drops — so the total here always matches what Stripe charges.

To change a member's plan, use Settings → Account (the team surface) — the billing page is read-only for the breakdown.

Invoices ​

The Invoices section lists your most recent invoices straight from Stripe: date, amount, status (paid / open / draft), and a link to download the PDF or view the hosted invoice. If your account has not been billed yet, the list is empty.

Manage billing in Stripe ​

The Manage billing in Stripe button opens Stripe's secure billing portal, where you can:

  • Update or replace your card.
  • Review the full invoice history.
  • Cancel the subscription.

Cash Runway never handles your card details directly — the portal is hosted by Stripe. The button is unavailable until billing has been set up (your first paid action opens a Stripe customer).

Cushion overflow ​

Cushion is the paid overflow that lets a seat keep making agent calls after it exhausts its rolling 5-hour window cap, billed as metered overage to the account's card. From the billing page you can:

  • Enable Cushion — opt the account in. Enabling requires a saved card on the account (the page tells you if one is missing).
  • Set a monthly cap — an optional hard ceiling on overflow spend per calendar month. Leave it blank for no cap.

Cushion settings are owner-managed, the same as the rest of billing.

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